Usually, if you have a rock star agent they can give you some guidance. 

From there it's vital that you're getting clicks (need good property title, good pictures) and that clicks turn into bookings (again good professional bookings, good amenities, something other properties don't have), and lastly, 5-star reviews from those first bookings.

BTW: I feel like I've met a movie star just to have you comment on one of my posts, LOL!

You're buying nice furniture, chasing 5-star reviews, and probably handling all the PM.

If you have 100 good reviews and then you get a one star from her your ratings won't even drop.However, most guests only have a few reviews.

As of today, 24 oct 19, CardoneCapital  has a very long negative review that was rated as five star.

If I could leave a negative review it would be -5 stars.

I have a decent amount of 5 star reviews I use to dispute these.Is their complaint warranted?

Obviously, lowering the fee and raising the rate is an option but that feels a little bit like spinning my wheels.At some point, if I'm dropping my rates far enough to compensate for a high cleaning fee, we get into the conversation of "is it even worth it to rent it at this rate and risk property damage, 4 star review, etc".

MINO lending is extremely reputable and gets the job done. 5 stars recommend.