(from our core rental agreement)Mold may grow and exist in any structure where there is, or ever has been, a presence of moisture and a food source for mold to grow.Its presence may exist without the knowledge of the structure owner and may be concealed from the untrained observer.Some varieties of mold are toxic and may cause adverse reactions in certain individuals.Tenant and Landlord will complete a Mold and Moisture Hazards addendum that will become part of this rental agreement.MOISTURE AND MOLD.

His reaction, "I'm better off with a sure 18% percent return on my $150K.

I never really thought about it, until your reactions, but that to me has been part of the cash flow conversation. 

You all seem to have the same reaction I did - a Complaint Resolution clause that gives the Property Manager a veto over anything I might say about him publicly, forever, is a big red flag, a warning that something is not quite right.Even if I were to negotiate that clause out of my contract, it wouldn't restore my trust in this Property Manager's on-line reputation.

My reaction??

wow i just noticed this thread after submitting a somewhat similar applicant drama.anyways, my first reaction is... is 'his' company really 'ALLSTATE'?!?

It provokes a reaction. 

Don't get me wrong I have benefited greatly from reading posts from those more experienced than me but this kind of reaction from you comes across very negative.

Honestly, I found here reaction to my call hilarious.

Of course it is also a good sign you need a better opening line and you need to be prepared for that reaction.