Hey MatthewIf I were you ,I would get all my facts together along with some Iphone photos and I would contact several [ie 1 to 3] licensed ,father and son HVAC compainies in Philly to look at your job and get a firm price quote,,,If they are nice and cooperative on the telephone ,,,theyll probably be the same way with boots on the ground at your jobsite,,,,Also,,,Again identify and visit a few local HVAC Supply houses in the area and ask the counterman "Hey can you guys recomend an honest reputable family owned HVAC  contractor who pays their material bills on time,,,who buy a lot of material each month ,who are friendly and courteous in their dealings with you,well groomed and have nice clean trucks and have a helpful ,positive demenor.They will be happy to give you 1 or 2 refferals,,Try those folks out,,,have them look at your project ,,,you'lll be on the right trackHope this helps out Philly way MatthewBest RegardsDave Doyle in L.A.

They were very understanding and courteous to me and more than willing to address the concern right away!

It’s all about being courteous yet firm, pointing out the ‘oopsies’ and gently nudging them to remember our agreement on house rules.Resolution Time: If the guests go radio silent or aren’t playing ball, I head over to the resolution center.

There's no indication of when, or how much of it she is going to pay.We have been very courteous with her and been very reasonable and patient with her so far.

Do your homework, meet the appraiser, be courteous and professional and not pushy.

They have always been very professional, courteous, and prompt with all my contracts, and on time with return dates.

I have been even more courteous to them (They may not realize).

We placed a call to her when we decided this, just to be courteous, and she lost it.

The building came with 1 tenant who, so far, seems to be very courteous, clean, and pays on time.

I have gone to many over the years.. but the best training I got was just our weekly sales meetings were I listened to the veterans go round the table of how they handle objections its all about objection handling  being prompt courteous and knowledgeable.