They will get in touch with the property manager, let them know a complaint is filed, and typically give them an opportunity to make things right before opening an investigation.Have your friend look for a new PM immediately.Start by going to www.narpm.org to search their directory of managers.

This specific deal was a close friend's apartment that he was renting.

All users are initially signed up on the Starter plan, which is free and what you have access to initially as a BP Pro member.

I personally know both @Jaclyn Cano and @Wale Lawal and can confidently say both are great and VERY Investor friendly!

At 19, your friends may not understand your drive.

I invest in Boise, ID and do quite a few BRRRRs, LTRs and STRs- varying degrees of success depending on how much equity we can force and the type of back end financing we can find, but the tax benefits are great and it's a rapidly growing market and Idaho is probably the most landlord friendly state in the nation. 

I sent a friend down there to look at various listings.

make friends. 

You should look for an "investor-friendly" PM company that knows how it is just dipping your toe into the water of buying a home/condo/townhome.. 

Here is what we have found and I will probably catch some heat for some of the things I have to say, because it does not sound "investor-friendly".