There are also inexperienced owners who don't communicate properly.

I look forward to more communication going forward on other topics Bryan

The current owner speaks both English and Spanish, so he can communicate fairly easy with the tenants.

I would also not allow these property managers to speak directly to the tenants, at this point YOU need to communicate and work out something for them to GET THE HELL OUT. 

Other questions:1) Do you have one property manager I will communicate with?

You're going to get pros & cons with both.Many people's biggest dig at large Property Management companies is the communication isn't personal.

The added HOA or fees kill the cash flow on the condo we own and we are not impressed with the HOA side of communication/maintenance at all. 

If you dont, it's your fault for not being proactive.Your goal is to find a great contractor with excellent communication skills.

@Timothy YenAs a plan provider, I cannot make a specific recommendation as to a company to work with per BP guidelines.What I can help you do, however, is refine your question.I'll start with the fact that there are only a handful of firms that offer quality self-directed plan services, and experience, quality of communications and responsiveness outweigh geography for the most part.Self-directed IRA's come in several formats offered by different types of companies.

Also, when should I start looking for an agent and communicating with them?