The bottom 1/3 of our population has to pay with a lower standard of living until????  

Then if 50% of bookings actually use the "included add-on" with a standard $100 coupon, that's $2000 in services I have to fulfill (for now I'm assuming they all use the full $100 but I'd set it up where it's a discount code and I charge for any extra amount).

Exceeding Industry Standards: What steps can we take to ensure our services consistently exceed the industry standard for investor agents?

I’m not familiar with “hard” money, do you offer standard foldable money?

The tenants were out for 24 hours and came back found it and the water had already flooded out to the floor and the ceiling of 1st floor.

These might sound like standard Mortgage Broker qualities, but I can assure you they are not. 

Our highest bidder, a downtown-based construction GC business, could not tell us what grade of lumber was quoted, would not share what brand of garage doors they used ("local vendors"), would not identify their steel beam and column supplier or water service vendor.

Just because their hourly pay is less than the standard in my local market, that doesn't mean they deserve any less dignity. 

The Boomer Business Bureau isn't a credible source of information.Loopnet and Crexi are the industry standard consumer-facing sources for CRE.

The Oregon Coast is ground zero for regions of the country that will in many ways become more inhabitable as temps rise, water dries and abundance of resources is more critical.