They now use "Dave" to handle customer inquiries efficiently and promptly. 

He claims to be Christian Based, but only rips poor customers like myself.

It's also why we see customers get burned.Illegal or not, unlicensed contractors here in CA undermine the industry.

Do you provide move in and move out reports How many pictures do you take of the property prior to tenant moves in and after the tenant moves outDo you get weekly reports when the property is vacant what prospective tenants are saying about your homeDo you provide monthly newsletters to your tenantsDo you hold investor education classes to help me become a better investorDo you have single point portfolio based management services?

This ensures you have a clear picture of what repairs are needed and helps avoid surprises during the rehab.

The property could be boarded up with no pictures.

Other:  -Custom closets are always well received.

The target customers are the unbanked and underbanked population, which is 30 million household in US.

Maybe it has more to do with the software than the company (although their customer service sucks), in which case you might run into the same issues with other emulators, but it has just been constant headaches.

Over the past 6 months I've had one of my staff members a has done a fantastic job of building out a website and we have detailed every single property with  professional pictures and all our financials.