@Andreas W.I apologize as I put some incorrect information in my post.

@Scott Berens apologies, we don't do the BP DM thing.

If you don't, I would just apologize for the inconvenience and get the work done.I only give repair discounts when there is a significant impact on the features or use of the property,  such as no a/c in the summer.

No apologies needed my man.You can absolutely read my older posts, but if you have a question, I am here to help.

If you read what I said, I apologized if I assumed you weren't a HML and you were.My answer is still the same, there's nothing in the deal but problems for the buying from year 3 and beyond....and if you think I was lecturing you, you have a very thin skin. 

Update: the VP of Sales reached out to me apologizing for the bad experience we had and helped to close our deal quickly.

I apologize for the delay and I hope your deal went smoothly.William, the only way I see that being possible to get someone to lend is if you have very strong contingencies for the return of EMD that stretch the full term of the contract, as well as a personal guarantee on the loan amount. 

Apologies for the long message.

it sounds like this family has no money and will be unable to relocate without the motivation of the impending eviction.

I apologize if I misinterpreted you but it just came off as unprofessional.