Be it my agency or anyone who can hold a candle to us (yes, theres a few really great ones out there, hundreds of horrible but a few great ones).

I would ALWAYS suggest including the local police non emergency line, that comes in handy often and prevents unnecessary 911 calls.Even if utilities are paid by you, it's not a bad idea to include the numbers of your eclectic, gas, and water providers- even if their names aren't on accounts, they can find out when power will be restored quickly (saving you or PM a three am call maybe)As far as gifts go and actual items, things that would apply to most everyone in being useful seem like a good idea (an not offensive in any way like scented candles - those items are not across the board items) but things like nice dish towels, simple kitchen tools/gadgets, a welcome mat, fridge notepads and nice pens, etc. 

Watch a video of someone trying to blow out a candle while wearing a simple blue mask... they can't.

Bed and Breakfast and hotels have always existed, people advertised in the newspaper or the yellow pages or left a single candle burning in the window.  

Heresy on BP I know, but I have experience in both spaces and know that most RE can't hold a candle to most business that do low to mid seven figures top line from a return on capital perspective.

It isn't as big of a deal they were holding the cat, it may be because it would run and hide but was there a strong cat smell in the house or a strong smell of candles or other scents to cover it up. 

Hi Mary Jay,Get a maid, a backyard hot tub, a wine cooler and some scented candles.

We have many tenants who are super friendly, make special food for my Filipina wife and give her small gifts like perfumes, but we never give our tenants gifts, never give rent discounts and we never treat them differently when their rent is late, or when we have any other type problem with the friendly tenants.

Never smelled it while they were there because of candles.

As a landlord, any form of open fire is dangerous (candles, smoking, gas stovetops).