If you are still in the market here, more than happy to hop on a phone call to see how I can assist. 

What about tenants that don't have smart phones or  aren't comfortable using mobile apps? 

I recorded a virtual tour on my cell phone because I was getting tour requests I couldn't fulfill, but no one has asked to see the property since I made the recording.

. --- Who gets all the phone calls and wastes time calming a tenant down because the owner's contractor doesn't show up as scheduled after they took time off from work or a 3 day job takes 3 weeks?

You will find that lenders will reach out to you and try to ally alongside you (I know I have received a few emails and phone calls from different lenders trying to offer their services) but few are willing to 'teach' you.

The feedback seems a bit general or maybe you just condensed it for the post...If not, I'd personally have a chat with your agent about what they are asking in those follow-up questions and hope they are assertively making those follow-up phone calls with your showings.

While I want to work with investors, do much more volume, and am okay picking up the phone and making calls (he is not).

The other option for value add is to do it yourself by approaching potential sellers directly via the phone, snail mail, or knocking on doors on main street USA.

With a Conventional Loan you can buy a SFH, Duplex, Triplex or Quadplex with as little as 5% Down if it is your primary residence as long as you have the intention of occupying one of the units for 1 year after closing escrow.This is the strategy I have personally implemented and have assisted many of my investor clients in doing the same. 20% Down is also beneficial as it keeps your payment low but it does limit your ability of buying more real estate faster.i would be more than happy to discuss the different strategies with you over the phone or in person.

As a side note, this call to make the sale was probably the last time she willingly used the phone to communicate with me.Per our contract, one of the units came occupied with a tenant.