Their customer service is great.

The fact that you have built custom homes together with your general construction experience should be enough.

I redid the master bathroom by removing the tub and putting in a standing shower with white granite looking tile, and a custom glass shower door.

To the greedy ones, don't get any ideas, just an example that a bank still has a duty to customers not to put them in a situation of having to deal with an untrustworthy party.

You just ask to be added to their customer list and they'll come automatically when the snow hits.  

Here is a list of Construction, Rehabbing & Generic PM softwares that may be a good solution:Construction, Remodeling & House Flipping Specific PM Softwares BuilderTrend/Co-Construct - Home building project management software specifically built for custom home builders.

But wanted to look at where our customers are at.

Wiey Underwood I answered a similar question in the thread link below and listed several of the cost segregation companies that our customers use (not necessarily partners).https://www.biggerpockets.com/forums/51/topics/1163125-mater...

Use customized leases with state-specific templates and consult a lawyer for complex issues.

Saying everyone hates their landlord is as stupid as saying customer service is not needed since everyone hates the retailer.