I think that there's some misunderstanding of what a Virtual Assistant (VA) is.

I guess there is a misunderstanding here.

My allegiance is to my client if they choose to list with me, do not misunderstand me.

If I misunderstand that, hopefully someone will correct it here!

Seems to me the big takeaway here is this was never an issue of a misunderstanding of the law, or an accidental indiscretion...this was purely an intent by the Schober's to commit fraud.  

I've always gone by the old adage that "a good understanding goes a long way in preventing a misunderstanding". 

Disclaimer: I may be misunderstanding the true details here, so if that's the case, I retract my strong reaction and beg apology.

I did not see the comment section and that could help but I think you misunderstand a bit.I neither recommended automated ARV's nor did I recommend having people say something was a great deal.

So now you might be spending thousands to get rent ready again at an acceptable level a new tenant would take the unit in versus an existing tenant.If you get another 25 a month in rent but spend thousands to get a new tenant in per unit then value might be increased on the back end but will take a long time to get the money back in years.The property manager maybe the communication system could be improved or maybe there was a misunderstanding it's hard to know.

Insurance also doesn’t protect you from misunderstandings, especially those made in writing and email.