It is not a charity industry and if they can figure out a way to legally avoid paying a claim, that is what they are going to do. 

Money can be used to support charities, to help the less fortunate, to give back to your community.

When a real estate investor, or any wealthy person, chooses to provide a less profitable (or not profitable) service, it is an act of charity.

My rule: don't do it unless you either A)Are willing to blow up the relationship if things go wrong, orB)Are willing to consider it charity if things go wrong. 

Working with charities in developing countries has brought me the greatest sense of happiness.These two activities are what I live for but it was all made possible because of real estate.

Give to charity. 

Apparently I'm running a charity in their minds...Or should I just walk away from this? 

The super rich don't just give money to charity, they start charitable foundations.

Pay for your scheduled services that have been cancelled: your barber, your house cleaner, your dentist, etc.Give BloodHelp people who shouldn't leave home; go grocery shopping for the elderly or those who are immunocompromised (using gloves and a mask, washing hands, disinfecting food packaging before delivering just to make sure you don't infect them)Donate to food banks Start a donation match for your favorite charity.

If you say you haven't had a landlord, then sorry.Also, remember you are running a business, not a charity.