Also do you use a property management company or do you manage them yourselves?

Currently, use a property management company and it requires minimal time on my end. 

Whoever sold you this property and the management company are not looking out for your interests.

@Patrick Schwebke Yellowbird (local JAX company) has a facebook group that's very active and I think has monthly meetups, or at least they used to.

Originally posted by @John Underwood:I have had no problem requesting a lien release from a mortgage company on a Zombie.

The seller chose her escrow company.

Then there's sober living companies that get some government funding and require counseling, meetings, etc.

If there are significant developments planned in the area, such as big companies opening, new apartment complexes, hospitals, or malls, it could actually be a brilliant idea to buy properties, even if there’s currently no cash flow.Just something to think about before dismissing it as a poor investment to hold onto.

If a loan officer/account executive couldn't answer that with no ambiguity and full certainty, I would seek another lender or, at the very least, another loan officer within the company. 

Here in PA anyone can write up a contract and submit it to a title company and they will handle everything.