With the services they provide I feel that they would be a really great one stop shop but I was hoping that the people here with infinitely more experience than I could weigh in on this.

Definitely shop it around for diligence purposes, find someone you can communicate with, get an idea of pricing for what you have and where you are going.

My initial thoughts are, how is this true? 

.), so keep that in mind when shopping around.

Rubber, torch down roofing, is a tried and true method that lasts more that 20-25yrs if properly maintained.  

If something breaks and they're not shopping around for deals with contractors, is this the person you want to be working with? 

Saying rings true in every market - your property is only as good as your property manager.

My understanding is that she is required to live in the duplex for 1 year before she is able to rent it out and make it a rental property, is that true?

Good luck to all 100% agree my folks I fund in Cleveland put new roofs on all new mechanicals update plumbing new electrical if needed I mean a true rehab.. not just patch..

Hi Wendy - Is this a true log cabin or would it be considered "log cabin style"?