A well written management contract should clearly spell out what is expected of both the PMC and the owner, to PROTECT both and avoid misunderstandings.

@Jordan Holmes, @Aaron Laprade, I'd have to go into witness protection!!! 

Full on high end rehab with custom finishes top to bottom.

I'm not looking for crazy appreciation or overwhelming concerned in the event of a downturn because everything is structured in protection for and against.

I see so many articles about the protective benefits of doing this, but my lender (and other lenders I've asked) say that residential mortgages cannot be held under LLCs (only commercial mortgages can), and that doing so can cause your entire loan to be called at once under penalty of foreclosure. 

Engineer - Utilities LeadEaton - Matthew Root, Business Development Manager - WestEnel X Way - Luis Castro, Business Development ManagerEV Connect - Sheryl Rosenbaum, Program ManagerEverCharge - Kevin Kostiner, Director of Business DevelopmentEvGateway - Laura Pichardo, Director of MarketingEVPassport - Devin Ciriaco, Customer Success ManagerFlo - Thomas Koetje, Business Development Manager - Pacific NorthwestFlash - Sam Veraldi, Vice President, Mobility SalesFord Pro Charging - Mike Troy, Sr.

Custom tile showers. 

Not every customer service situation runs smoothly, or obtains the hoped for results.  

Focus on one strategy and perfect it.Don't spread yourself too thin.As Buffet said - "Diversification is protection against ignorance"

.- Consider reimbursing the new owner: While not ideal, paying the $6k might be the most cost-effective solution to protect the contractor's license and your reputation.- Learn for future projects: This experience underscores the importance of thorough inspections, even on recently installed systems.- Check statute of limitations: Depending on your state, there might be a time limit on claims related to construction defects.As a hard money lender specializing in fix and flip deals, I've seen similar situations arise.