It really depends on the case manager handling your request.

@Fulati Paerhati, sounds good, I sent a connect request with some additional information for you to consider.Look forward to connecting.

@Eli Fazzo connection request sent. 

.- Tenant submitted a work order for low water pressure in 2 bathrooms- Tenant submitted a work order because the garage door doesn't close all the way and left a 2-3 inch gap at the bottom- Owner initially refused to address either work order- Owner demanding the tenants place furniture pads on each piece of furniture- Owner calling multiple times to speak through the work orders, asking when they've been scheduled, calling a couple days later requesting the invoices- Owner calling because they want to access their storage in the basement so they can remove several pieces of furniture being stored- Owner now emailing requesting multiple property inspections throughout the lease cycle- Owner questioning my experience and relative PM knowledge because I'm not following up with her in a timely manner (the following day after the work order)Keep in mind, this is 2 weeks after the tenants had moved in and the tenants are very happy in the home.This is something we see on a regular basis.

Since this is something that is best done with a team of experts that know a lot more than I do I am putting this request with help from the bigger pockets community to get me started on my road to success. 

I asked for a refund outside the 3 days (ridiculous time frame to give to clients but it tells you everything you need to know about the company just didn't realise on time) but I told them I didn't receive the login until the 4th day and that I am the one who requested so I would still be missing the login of wasn't for me that didn't seem to make sense to Kevin the manager there who by the way called me a week later.

If so, I don’t think this request is excessive at all.

I also just requested to join a couple fb groups realted to STRs in DFW. 

When interviewing property managers, make sure you ask plenty of questions, thoroughly review their management contract, and request references.A little due diligence upfront can save you a lot of headaches down the road.

That is why PreREO requires the defaulted note buyer/partner to file for a court hearing requesting a third party independent receiver to be given court approval to accept rent on behalf of the actual owner of record and divert the funds to you, the note buyer prior to taking title via a completed foreclosure.