to get a more accurate signal? 

BTW, many people have recommended Signal property management to me.

SOLVEDbut you aren't going to change the vocabulary of everyone else because just it makes you uncomfortable then.and since you brought up the cringe worthy virtue signaling of your families military service that somehow validates your position to be elevated above anyone else's and how they should speak, let me say as a veteran myself, it doesn't bother me at all.

@Ian Kisbert we sign all leases and negotiate all renewals on behalf of our owners.

Unfortunately this also signals beginning of the end of the "urban flight" and all the big bets people were taking on hopes of  "'forever" quarantine trends.

Virtue signaling is boring,  If you don’t want to understand his argument fine but don’t act as if you are his morally superior. 

Any suggestions for getting traction and parsing the signal to noise ratio?

You want to work with someone who is part of a professional association as this is a signal that they are interested in building and following best practices.

@Jeff Deville That's why most bandit signs are placed at stop signs and light signals.

This tenant is signalling to you that he will be a handful.