With the increasing number of lawsuits and penalties for TCPA violations, I'd like to cover my backside and remain compliant.How do you scrub your lists to ensure you’re not contacting people on the Do Not Call list?

You're already half way there by asking people what they want to hear.

Most negative comments come from competitors, those nitpicking minor issues, or people who haven’t worked with the company at all.

Plus, I’m not a “people person” and I know my weaknesses. 

I would closely monitor your competitions pricing to see what is working for them.Vrbo has built in tools to monitor when people are searching for specific dates.

People that get destroyed are ones that are enticed by the low interest rate and assume they can refi after the second year. 

Common problem, no easy answer:(We try to allow our owner clients to arrange their own maintenance, but have learned the hard way there MUST be limitations:1) They can't hire our people!

A lot of people tend to overcomplicate it.

But some (Dave Ramsey) people would rather have just a few paid off properties making just a little cash flow.

Ineffective or Absent Conflict Resolution ProcessEvery successful group of people needs an effective conflict resolution process characterized by:simplicity to understand and remember;quickness to start and complete;a clear vocabulary.My company, Livingsmith uses and recommends the 5-on-5 Process for conflict resolution in co-living homes.2.