Depending on how busy the office will dictate one on one time with customer service.

You'll just need to find the balance of giving amazing and caring customer service to those sellers in need along with remembering as an investor, you are a business and you will need to create a win win situation for both you and the seller.

I want to pay for future customers. 

If it is a minor issue I sometimes would just roach bait the unit and let the tenant know that technically this is on them, but I am providing this as a one-time customer service. 

But storEdge is just one piece of the larger hardware, software and call-center package that they have put together (including customized programming that they have done on their own).So far I have not found a syndication sponsor that is more innovative at automating facilities and removing manual/human management.

I asked the customer rep what protects me if a tenant calls and says they moved but actually are on my dime; and they said oh there is no protection. 

@Jupshy Jasmin cozy takes time but the customer service is good and it keeps you up to date.

Just start talking to people, customers, employees, whomever.

@Chavez Allen Forgive me for pointing out the obvious but I would start by calling AirBnB customer service and asking them.

Got it done in 12-16 hours.Drywall was $19.95 a piece, needing custom sawing, tape cracks.