@Stacey OlsonRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

They must be very low odds because insurance companies are in the business of making money, not paying out maximums.

From there, I would like to consider a 1031 exchange in the future to acquire more units.My current property management company suggested that they could handle a mid sized apartment building but I would absolutely not consider them for it as I believe they have overextended themselves and communication is lacking.

I believe sometimes a bad experience is more reflective of the individual than the company. 

Take into account your mortgage, a property management company and other expenses and you are lucky if you net $300. 

I'm working with a company who owns a small, 19 unit, senior and low income apartment building.

I got a couple in my own portfolio that I also manage (I have a management company).

@Anade DavisHi Anade, You’re on the right track with reaching out to your survey and engineering company—they often have strong connections to local contractors.

What other company offers business income loss and up to 15k for dealing with squatters?

I am familiar with being licensed thru nmls but never heard of any other type of certification  means nothing.. its just a private company non accredited..