I do think the communication level is poor, not sure what the level of commitment is between you but I'd consider looking into another firm so your prepared for a change.. 

But any response time greater than that is an issue.If they don't communicate via email and instead fax or call you......need I say more?

It is easier for quarterly so you may see that more often as an investor.  8) How will you communicate with me?

Cash for keys can be utilized as a tool as long as you document all communication you have with the Tenants. 

learn about 1031 tax deferred exchangescomplete you financial package - 3 years tax returns P&L - real estate portfolio, credit scoreexpect to be rejected by lenders and other W-2 employees - qualify lenders, bankers, mortgage brokers - ask what products they have - see if you qualify for themlook at 20 buildings before offering on any - know the SF dollar cost - keep a journalmail lots of letters (be professional NO yellow childish communications) to owners of apartment buildingsUnderstand what a CAP rate is and how to get to it - fill out your  commercial APODVerify -verify - verify all financial data given you by sellers - sellers are liars (so are buyers) trust NO One!

Once they postpone it 3+ times or stop communicating with me then I rush to the eviction lawyer.

I have hired an experienced 3rd party restoration company and so far (knock on wood) they have done a fantastic job communicating with the adjuster and getting the scope of work nailed down. 

Looking for someone who does quality work at competitive prices and knows how to communicate throughout the entire process (and can work at a nice speed).

All related.The first text read "Hi Jack this is XXXXX (name redacted to avoid publicly calling anyone out- but I am available for offline communication if you require more data) we just got your inquiry about 1866 DANVILLE RD (it was in caps- I assume an automated system inputs the address) Are you going to be available in the next 10 minutes for a call?" 

Some of the issues we are running into that are either slowing the deal up or terminating the file completely. 1) Liens/judgements arising during the title search preventing the sale2) One off issues, such as shared driveway issues, shared parcel issues3) Death certificate ordering (slowing down process) 4) Abstract & Survey updating (taking about 3 weeks to complete in our area) 5) Attorney Communication (When our attorneys are not on one side of the deal) These are just some of the issues that we are seeing in our market.