Or find out if they like some activities (baseball, basketball, hockey) you could invite them to a game or gift them a pair of tickets so they can enjoy the game with their kid or significant other. 

@Rachel DixonDo you not have ICE contacts for your tenants?

Coverages included in a typical Broad Form policy are the same as in the Basic Form policy plus the following;Burglary/Break-in damageFalling Objects (Tree’s)Weight of Ice and SnowFreezing of PlumbingAccidental Water DamageArtificially Generated ElectricitySpecial Form (THIS IS WHAT YOU WANT!!!)

I currently have a job playing hockey (October-April) which allows me to have the summer months off.

We have a couple units that have the windows boarded right now to keep ice and snow shedding off the roof from breaking the windows.

Tenant was released after serving about one month and returned to his residence.Tenant in ICE holding facility before being deported... we communicated via family and we had his mailing address.

You need to learn how to determine market value, how to advertise, how to pre-screen and screen, how to protect against predator tenants, how to deal with late rent or unauthorized tenants or pets, what you need to know about lead paint or mold or ice dams or furnaces or pet urine on the lawn...If everything goes right, you rent the place one day after advertising, a little old lady moves in, and she pays rent without fail for 30 years at market rates and you walk away a winner.The more likely scenario is that you'll enroll in the school of hard knocks and be beaten back and forth many times before getting it right, losing thousands or tens of thousands in the process. 

Here are some basicsUtilities (Gas,water,sewer,electric)InsuranceProperty TaxLawncare and snow and ice removal (If there's a lawn)Maintenance and repairsCapital Expenditures (Things like replacing appliances or maintaining your building )

Perhaps you have a mom and pop ice-cream shop in your commercial unit such that you get emotional when they realize their business idea was a flop in the winter time and you're forced to evict them on their 5-year-lease.

Appreciation is icing on the cake.