If they do not respond within X days, refuse to terminate the agreement, or attempt to charge you for termination, consider filing a complaint: https://www.mec.mo.gov/MEC/Conflict_of_Interest/Compliance_C...HOW TO FIND A PMStart by going to www.narpm.org to search their directory of managers.

At least for me the biggest complaints are my staff, visitors, etc. parking in front of their house. 

Once you start processing the credit/criminal, the money is spent, and you can't get it back.

But wouldn't this be criminal not civil?

I've heard nothing but complaints from customers AND their franchise agents reegarding the quality of their 800-number service center. 

So I get this referral from a relative about a tenant who has good credit score, no criminal history, and a good paying job.

My only complaint, and the president is a member here so I don't want him to think I'm dogging the reia, is that the annual fee, which is around $700 now I believe, is too expensive so I don't attend it anymore. 

We are only allowed to screen non-tenant applicants for criminal and rental history, nothing financially related. 

I'd venture to guess your tenant is a criminal or drug addict of some sort.There's some truth in your thought but he's actually a really nice hard working young man. 

I have an outdoor pool that easily have 1k+ people using it every season and I never had single complaint due to the water quality.