@Lloyd PreeceRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

And if you are living off all $200k, you will not have more to invest to keep your income growing.So all told, if you are feeling burnt out, I encourage you to find a way to resolve that.  

Spared no expense - wood casement windows, custom cabinets, counters, stainless appliances, custom pool table. 

I'm not a huge fan because of the costs and risks of the program, but I've used it for customers in certain situations where it made sense.

Now taking note of the answers I’m going to look into creating a custom app on Podio that handles that type of workflows.

They want more online leads, but I'm quickly learning their bigger issue is outbound sales & marketing, i.e. understanding who their customers (and referral partners) are and engaging them meaningfully.I've been lurking on BP and researching their build areas and it seems like their primary clients are developers and investors, not individuals building their dream vacation home (though they are part of the mix).Their value prop is dollar efficiency and speed.

Thank you for your encouragement and I will keep you guys updated! 

I build custom tile showers from scratch.

.- Technology: use of data analytics that can lead to more informed investment decisions, and integrating innovative technologies to improve operational efficiencies as well as improving tenant & investor experience- Strong Investor Relations: consistent, ongoing and transparent communication and educational opportunities for investors, including a peek behind the curtains inviting them to the office for events and internal investment committee meetings- Customer-Centric Services: customized solutions to meet specific needs and interests of various investors and full-service offerings from brokerage, property management, leasing, to funds/syndication opportunitiesWhat else did I miss?

Also need to make sure you are encouraging them to buy travel insurance.