For your first guests, go the extra mile—leave a welcome note, provide thoughtful amenities, and ensure the place is spotless.After their stay, send a friendly message like, “Thanks for staying!

@Ricardo Guzman-Hernandez your PMC should be able to provide you copies of court notices and other supporting paperwork.You can also Google the court - many now have a website where they post case updates.

Plus, other routine tasks like transferring loans and providing payoffs were way more difficult with them than it should have been.

I manage about 65 units and at times my largest cleaning provider may be getting $20,000-30,000 from me. 

Most gurus have their clients journey end the moment they send them the money, they join a facebook group - have overseas VA;s moderate it and provide some old videos that get repurposed.Those who are new and thinking they are creative typically get crushed as they are gambling not investing.

Do you provide references?

I’ve worked for some group home providers where they employ a maintenance worker who handles some of these issues (usually if the have multiple homes in a specific geographic location) and I’ve worked for homes where the handiest employee fixes things and that option doesn’t always have the best outcomes.

It seems assumptions are being made so let me provide more context.

It definitely provided me with clarification!  

I've always believed in the saying that "there is nothing wrong with any deal, as long as the price is right" lol.This might sound cliche but all of Cleveland can cashflow if you buy cheap enough and if you buy with cash.And cashflow it can very well.Just like all of Ohio.You make money when you buy and not when you sell.So make sure to buy dirt cheap.Buying cheap also "acts" as a margin of safety for any mishaps that happen during rehab or issues like the OP had with the first property manager.I see many folks nowadays buying off the MLS and overpaying, spending too much on rehab and then getting dimed to death by property management.While I'm sitting on the sidelines as a turnkey provider watching it all un-fold and thinking how they just could have bought my "overpriced" turnkey property and would have been into the deal for at least 30% cheaper...It's a shame but it's what the people want, so many give the people what they want.Thanks