What you would normally repair on one house, another house same repairs the owner flips out and cries you're spending their money.When we get tenants who get carried away with repair requests (like 1-2 a month is ridiculous IMO) we usually get on the phone with them, level with them and then tell them we can find a replacement in that apartment since they feel its so bad.

Homewyse.com is a good source to get costs for individual repair items based on zip code if you need them for your spreadsheet.  

However, in my market, realtors often ask for an offer before providing basic information like the age of the CAPEX items, including the roof. 

Items I would like to see integrated:- CRM- Email Marketing Campaign (likely from CRM platform)- Issue/Break fix tracking

Recently, I’ve started adding a serving tray with items to help my guests feel more comfortable during their stay, including a QR code to an online welcome packet.

Of course we've had personal items left behind (wink wink), gun, etc.

Due to item 1, adding an ADU can require years to start achieving any return (once the accumulated cash flow recovers the initial negative position).4) Adding an ADU is a slow process.

On the HPD website, class B violations carry $10/ day / violation.

To also phrase his respond a little differently, why do you need a commercial lender if the seller is carrying the note? 

@Jacob Schurer, I'll try to give you a few items to consider. 1.