You might get a response to your mailers, but I doubt it.

Very responsive and great market knowledge! 

I suggested using traps, and there were no further complaints until November 17.I promptly hired a professional for rodent treatment, which was completed within 10 days.The tenant is now demanding 3 months of free rent, claiming the property was "infected," despite my timely response and corrective measures.I need assistance crafting a response to this demand within 2 days to avoid escalation to small claims court.

In the multi unit buildings I put on lease "Each tenant shares responsibility for removing snow and salting on both walkways and sidewalk infront of property" and I have them initial before we execute lease.

Here’s a breakdown of the key elements you should include in your subcontractor agreement:Subcontractor’s Information:Full legal name of the subcontractor or company.Contact details (address, phone, email, etc.).Project Information:Internal Project ID or Purchase Order Number (if applicable).Project address.Clear identification of the specific scope they’re responsible for (e.g., electrical, plumbing).Project Timeline:Start Date: For the portion of work they are completing.Completion Date: Set realistic deadlines for their tasks, adjusted to your overall project schedule.Liquidated Damages:Specify a daily amount to be deducted from their final payment if they fail to meet deadlines (with exceptions for factors beyond their control, like severe weather).

From there it's running a schedule and taking responsibility for my actions.

They don't communicate well, don't take responsibility for their actions, do not clean or maintain homes well, and will shaft you when it's time to leave.Other than that, it's a pretty good system.

Quote from @Rick Ilich: Thank you very much for the quick response!

Define roles, financial contributions, profit-sharing, and responsibilities in a detailed agreement.

That person is responsible for anyone one else that comes into contact with your property.I suggest using a service like Mayistay.