Tenant Dispute for Rental Property

[Kashyap Shah]

Requesting Guidance on Tenant Dispute for San Jose, CA Rental Property.

Details:

• Lease started on August 5, 2024.
• Initial walkthrough showed no signs of rodent activity.
• Tenant reported a rodent issue on August 25. I suggested using traps, and there were no further complaints until November 17.
• I promptly hired a professional for rodent treatment, which was completed within 10 days.

The tenant is now demanding 3 months of free rent, claiming the property was "infected," despite my timely response and corrective measures.

I need assistance crafting a response to this demand within 2 days to avoid escalation to small claims court. Any advice or solutions are appreciated!