If they are VERY professional, they will have their processes in writing as verification that policies are enforced equally and fairly by their entire staff.6.

There are several other issues (undisclosed maintenance markup fees, excessive charges to our account, significant reductions to agreed rent without communication, etc).

Number 1, Always tell the truth and deal fairly.

It is fair to express your disappointment that they exceeded the cost target you gave them. 

The communication was prompt.

Its a fairly common strategy.

Unless someone can prove otherwise, I’m fairly certain I was just scammed out of $3,400 by a supposed “Lead Provider.”

I want to make sure that both of us feel like the deal is fair and equitable for the risks and rewards involved.Any guidance on how to approach these key questions would be greatly appreciated!

Calculating these losses involves documenting the fair market value of the property before and after the disaster, adjusted for any insurance or other reimbursements.

That would be a fair housing violation.