Quote from @Neeta Agrawal: For context, we gave the tenant a 60-day notice for non upkeep and no repair communication in 2023 and then extended it for 30 days upon his realtor's request, setting the move-out for May 31, 2023.

Continually communicate clearly with all parties involved to make sure that expectations are as close to realistic timelines as possible.

To communicate that a candidate doesn’t meet your qualifications without violating fair housing rules, you can simply focus on the criteria rather than the individual.

However, if you clearly communicated a $15K budget, I’d stick to that and ask them to discuss the overages with the contractor to find a resolution.As a side note, always try to maintain reserves for your properties.

Prompt, great communication, efficient ... and most importantly they are 100% legit 😉

Your best option is to terminate the current manager and switch to one with better processes and communication.

Make sure to communicate your BRRRR strategy with your insurance agent so they can recommend the right coverage for each phase.I learned this lesson the hard way: https://www.biggerpockets.com/forums/853/topics/1222933-my-b...

We communicate with the tenants or have the property mgmt company communicate with the tenants throughout.

There are several other issues (undisclosed maintenance markup fees, excessive charges to our account, significant reductions to agreed rent without communication, etc).

Be a pro, be honest, be fair, be consistent, communicate, and you'll do well from an investor's perspective.