@Christina Galdieri I agree with the comments on the window treatment replacement and the floor to be tiled (looks like a small bath of probably 50 or so square feet of floor tile, so shouldn't be too expensive to make it look semi-custom).

I've heard that you can make them custom online and save a bunch. 

But this need to collect intelligence on your customer and control the narrative isn't, I think, here you want to be.

<seeing a pattern here?

Many are entering the market with high hopes, only to find themselves in a crowded space, leading to a race to the bottom on pricing.This pattern of homeowners turning to Airbnb, thinking it'll be an easy win only to find the need for constant price adjustments, is reshaping the market.

That they had to offer 6% in Colorado Springs or 5.6% (the custom in Denver)?

It allows you to input specific criteria, such as location or other custom criteria, and then highlights suitable properties.

The customer support team for invelo is beyond anything I have ever dealt with. 

I am not a QI soliciting business, but have had customer experiences with all of the big ones out there.DM me if you want my perspective.One of my very best experiences has been with a QI based on Florida.

OTA Customer ServiceDitto the first point.Saving on FeesI'm interested in this.