A strong negotiator absolutely makes or breaks a deal so be strong while being a fair and compassionate as possible.Some ideas:Will they carry a 10k 2nd until you can rehab and refi?

I provide ethical and compassionate solutions to problems with real estate.

I listened compassionately, spoke professionally and stood my ground but it's definitely been eating at me over the last 24 hours.

One thing to think about to put your compassionate side at ease is you can also rest assured that any other investor worth their salt that purchased the property would be asking them to leave pronto, so any way you slice it these people will need to move.Also, if you don't get them out prior to closing, there will be this "emotional leverage" on you once you are neighbors. 

I think how you retain folks is offer great service (returning calls, fixing property, compassionate towards issues they have, ect.)

I would suggest just talking to him,  Be open and compassionate.

It's just being compassionate about their situations.

He would not take advantage of others vulnerabilities.When there is NOT a bereaved spouse left behind, though, I believe that a compassionate, scrupulous investor can actually be of assistance in the grieving family by being there for them and making the process of asset liquidation easier. 

I was "compassionate" with it being Christmas and that came around and bit me.

Phil (compassionate).