Something I have to remind myself pretty consistently (I like to buy stuff for my truck) ;)  is anything you acquire in RE or life is it a asset or a liability?

The area kind of reminds me of New England. 

This was a great reminder that this business is a people business, not just about having a lot of knowledge.

I'm reminded by a mentor of mine - who said "I've never lost sleep on a deal I didn't do."  

Often times tenants have divorce, car accidents, loss of employment and health issues.One of the things landlords have to be careful about is tenants want to make their problems the landlords problem.First your want to let her know that you are truly sorry that she is having medical problems.If you are wanting to waive some of the rent is totally up to you, but you do need to remind her that she still has financial obligations and needs to see what arrangements she could do to have the rent paid right away.If you have any emergency contacts for her on file youu may want to check with them and see if they are able to help her.I would also recommend that you get a real estate attorney that is familiar with evictions and consult with the attorney.

And some of them sometimes tell me to shut up when I won't stop talking about REI and actually remind me that there are a few other things too worth talking about.

Thanks for that great fresh ground smell reminder and more importantly, how important to being successful, waking the sun up and not the other way around.

Find unique ways to continue to build rapport over time & occasionally remind them of what you do.  

reminds me of an European kitchen.  

I never have collected key money, but that is an option too.This does remind me of another little detail that is important to keep in mind.