@Luke J Nelsen, Premier Point Realty headed by Jodi Graff is highly recommended agency that has many active investors as agents. 

They write for Vermont mutual which is one of the premier insurance companies in the Northeast for landlords. 

Their billing rates could easily run in excess of $1,000 per hour for just basic staff engagement time and unless you're a premier client with a well established relationship you may not get the attention you think you deserve for paying the rates you may be paying.I would say you probably do need a significant expectations adjustment.

Kyle PotswaldCitizens first position HELOC CMG a financial 70% LTVEast West Bank, up to 60% LTV with "no docs” Figure 80% on a rental, not in LLC FirstBank CO a and AZ 75% LTVFirst Florida Credit Union https://firstflorida.cumortgagecenter.com First CommonwealthFirst Midwest, up to 90% Chicago areaFirst Republic - CaliforniaFulton BankGFA Federal Credit Union 10 yr draw, 10 yr repay, MAGranite State CU, NH 90-100%Great Lakes Credit Union Veritex , Texas HELOCHSBC 70%, for premier clients only Huntington 75% LTV 5 yr IO product available Hurst Lending and Insurance Investment property HELOC in Texas.

The school had limited resources, we really were only taught basic Algebra, basic geometry, biology, US History and English (I never was required to write an essay).

Our tenants are more blue-collar, some are older, some don't speak English, they aren't young tenants in the "luxury" market who are itching for this service, and just not sure how to know going in how many will actually pay online.When speaking to the software companies, one salesperson sold the idea of being able to add an additional revenue stream by charging tenants a few dollars more for the convenience of paying online -but- I have seen people recommend, in other posts here, raising rents a little and then offering a $5-$10 discount to incentive them to save money and pay online (the completely opposite strategy).Would love to hear from others, especially those at larger complexes, how difficult and challenging it was to convert a majority of tenants to pay online?  

I would be happy to host a virtual meet up for Greater Montreal Area folks - English and French welcome.My brother and I have each done Single Family homes for the last few years but just acquired our first multiplex together this week.  

@Anthony Williams I will underscore that Dan & Five Pillars are the premier source of information regarding real estate in Fayetteville. 

That makes sense in Plain English, but not in Legalese.

I am ok with stepping aside as a realtor and paying someone for his/her knowledge.PD: Sorry, my english is not the best.