In that same property though I do have the router in an entryway that is accessible to all residents so that a resident could troubleshoot with comcast on his/her own.  

Provide them with a trouble-shooting guide or link them to a trouble-shooting video on YouTube.

And yeah, being booted at the beginning is better than thinking an ad goes through and two days later you find crazy ad costs and then it gets canned 🤦🏻♀️🤦🏻♀️🤦🏻♀️  If you’ve got an ad that won’t go through and need help troubleshooting, I’d be happy to take a look and see if I have any pointers to get you on the right track. 

Get on line and check out some articles and You Tube videos about trouble shooting garbage disposal problems.

Wife called and I walked her through a couple of troubleshooting tries.

Well, we can set base budget limits and we do basic troubleshooting.

I follow the same path by trying to educate myself on common maintenance problems and walking the tenant through trouble-shooting before sending a tech.

After some initial setup challenges (I had to do some troubleshooting with Simplisafe support to get the system to report) the system worked great and I am very happy with the service.

As other folks have mentioned, googling for the model number and problem will often turn up a solution.Exactly, I goggled the internet to troubleshoot our perfectly good 5 yr old dryer & found the gas valve solenoids are a common point of failure.

@Adam ShelleyYou should attempt to troubleshoot any issues over the phone with your tenant before sending over any contractors.