They'd set a barrier around the property with a chemical treatment and I'd suggest removing any standing wood from the yard. 

He used the chemicals approach and every spring I had a huge problem with those flier thingies coming out of the basement.

Sorry to sound harsh but you are not an experienced, hot shot investor when you own 2 properties.

No use going to school to get a chemical engineering degree if you hate it. 

I've done this with several including Chase and most recently Chemical Bank who I recently closed a rental refi with.

Let her know that not reporting future maintenance issues in a timely manner will result in it being all at her expense.   2. replace the toilet tank parts annually; the parts generally last about 4 years but chemical cleaners reduce that lifespan

It WILL spread to other units as they run from the chems and actually move into the unit without the chemicals during treatment. 

Or maybe direct mail less harsh?

Sorry if I sound harsh.

I spoke with the equipment/chemicals supplier and they said there is no way to tell how much rehab I'm looking at until I turn on and run the bays.  1.