Each one has its pros and cons, so find what fits best with your goals and risk tolerance - this is the most important. 

It is important that your property cash flows!

The state of Oregon and the city of Eugene both have complex and unforgiving regulations that most often favor the tenant, so it is important that you learn about these laws so that you can make strategic choices now that avoid pitfalls later.Fortunately,  the Oregon Rental Housing Association at the state level and the Rental Owners Association of Lane county at the local level can provide you with excellent resources. 

I agree with @Gary Swank that it is very important to have a solid team in place when working from out of the area.

It's important to know that you don't technically have to replace the debt. 

These members attended multiple meetings where we helped and provided support—finding, strategizing, underwriting, and discussing their properties to set them up for success.But it’s important to note that our communication is transparent, and it’s easy to verify our records.

Here are some steps you could consider:Clarify Expectations in Writing: Send her a formal letter (via email and a physical copy if needed) explaining the importance of scheduling timely repairs and how delays have impacted the property and repair costs.

Knowing people is very important in this business.

My exterminator won’t kill bees, they are important for our environment.

The only problem is, they seem to be very lazy and inconsistent (just irresponsible all around) - in the past when I've had to send them warnings (short of an actual 3-day notice), they do mitigate the most important issues but only half-assed and temporarily.