Your success with VA's gonna depends on your ability to train them, giving a script, a list and a dialer are unfortunately not enough.

I teach a class once year here at the Milwaukee RPA that is called "How to train your tenants." - many come miss-trained from a previous place.

As noted, almost all the information is available for free on the internet.  

Because that's where you want to get a laser focus on when it comes to researching, training, podcasts etc.

I thought bandwidth had something to do with the internet, rinse and repeat had something to do with dishes, and scale had something to do with fish.  

I'm aware of those scams and I verify all employment by looking up the employer and calling or visiting them (last one would be for an extreme case, calling and internet sluething is good enough).

Have you asked the person who trained you for direction? 

If not you can get one off the internet or any smart phone App Store. 

They live in another state and I dont know exactly where they went and the internet is super confusing on who is legit.

There are lots of questions and training I need before I jump In and commit.