@Tammy WiseTry 220 grit sand paper (the metal screen kind) with a good cleaner. 

This is something you could do from afar on theory, but you'd need a cleaner you really trust and some boots on the ground that can run over there when sh** hits the fan.  

., you may also find having just two units helps you keep them cleaner, better maintained, etc than larger scale competition)...

Tenants moved out (in UT) after 1.5 years and had professional cleaners come in, but still left the sfh dirtier and in worse condition than when it was rented to them.

If I see a postcard from a carpet cleaner, every month for a year, I am much more likely to contact that person when my carpets needs cleaning.

I changed to Schlage electronic keypad (great for nicer areas and vacation rental type houses as you can change code easily and instantly and give a code to your cleaners) but battery had to be replaced surprisingly early (about 1 year - supposed to last 3) Your application dictates which lock is best.

Also months ago when we were informed the apartments were being converted to condos (reason for the move) the same bulletin mentioned that all carpets were being replaced in the changeover so again I didn't think I needed to hire professional carpet cleaners. 

Family, friends, acquaintances, church, hobby groups, social media folks, mail man/woman, dry cleaners, dentist, doctor, people you see frequently at the local soda shop or supermarket, people you see on the train/bus, etc.

We get a ton of emails/messages from various platforms from potential patrons, as well as coordinating with just as many house cleaners, repair folks, etc.Our business has 6 FT employees handling all sorts of tasks, but we are becoming overwhelmed with managing emails, primarily making sure they 1) don't get lost and 2) they get assigned properly to whoever is in charge.With that, please share any tips, tools, or similar challenges you all face in this space.

A residential tenant of mine bought a dry cleaners, and his landlord charged him a $2500 assignment fee.