She was surprised to find out she was being discriminated against but it was a misunderstanding. 

I think you may be misunderstanding the implications of what they said.

Absolutely everything should be spelled out so there are no misunderstandings later. 

Am I missing or misunderstanding something here? 

Even when you do your best with operating agreements, proformas, and verbal discussions ... when the project is done and there's a big pile of money it's SO ripe for disagreement about how it gets split up -- small misunderstandings translate into large amounts of $$. 

Based on the research I have done my understanding is they would not be able to take advantage of these plans as it is passive income but I was hoping someone would be able to confirm that if this is their understanding as well or to help me in where I may be misunderstanding? 

They could be misunderstanding their lease contract and he can explain it to them.I am not at all a fan of cash for keys for a number of reasons.

The clerk is only human and may give you wrong information if they misunderstand your question.It sounds like your goal is simply to search records or obtain a list of party names/mailing addresses of certain court record types.

@Nathan James Flesher You're right, I did misunderstand a little bit of where you're at.

Just seems like they are trolling for more business or it could be a misunderstanding and they just assumed you had an agent and were ready to place an offer.