Get an attorney to review the claims process typically they expire if they do not pursue them after a period of time2.

You’d have to verify their claims, as you are - wisely - saying you would.Good luck.

I've been investing in long term rentals for over 26 years and when I first was introduced to STR's I was very cautious because I flat didn't believe the claims of income or expenses and it is just such a different animal than long term rentals.

Sounds like a small claims court situation. keep track of all expenses.  

No claims, updated roofs,plumbing,electric.

County records and software listings typically provide the total square footage based on documented measurements, which in this case is 1,795 sq ft.The discrepancy arises because the seller claims the downstairs, used as a business space, is also 1,700 sq ft, making the entire property 3,500 sq ft.

What we are thinking of now doing is hiring a mold inspection company to check out their unit and make sure their claims are valid.

She claims most of the time it’s her kids playing and watching tv especially know that they’re off for the summer.

The seller filed a claim with the home insurance company.

I suggest you let the settlement agent know about the letter and submit a claim to your title insurer using the procedure listed in your policy.