The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

I made the mistake of letting someone get in one of my first units that was a bit off the 3 times, they were great tenants very kind and enjoyed their stay and experience with me, but could not afford it when I increased the rent on them, which is something you will have to do because of rising insurance/tax costs.5.)

I’m just shocked they can advertise it in writing as a triplex and it’s not.

You likely only made a down payment of 3-20% ....but you still get to write it off on the full value across 27.5 years.So 400k/27.5 = 14,000 ish a year of a write off where during the year you didn't need to incur an actual expense, no cash outflow. 

I would keep the work very cosmetic, and I would enjoy the additional space and/or revenue from the unit without considering digging up, etc. 

You should have documented that in writing, but even a text message from him would likely hold up in court.You post the notice and give them the required amount of time.

They have companies that will write them for you with a pen and a computer.  

For instance, you have to notify the state in writing if you leave a lender and tell them why. 

Cold calling is something that has become something I enjoy.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!