It’s always encouraging to connect with fellow investors who are on a similar journey.If you're considering the Midwest, I highly recommend exploring markets like Indianapolis.

I’m of the opinion that when my contractor gets there biweekly to mow the lawn is fast enough to change them but we do pride ourselves on good customer relations.

The whole intention behind a tax benefit is to encourage you to do something.

It encourages this behavior, increases the odds they will repeat the behavior, increases the odds that another LL will get to experience thus from this tenant, and in the long term increases the chance it will happen to you again. 

In Orlando, you need $15,000 worth of arcade games and some cool custom lighting to be middle of the pack. 

@Jeff EbertRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

A lot of great comments here, and I would certainly encourage being as sympathetic and helpful as possible in the process, but this is part of being a renter.

I have been working in the healthcare industry for over a decade now and I am a firm believer in customer service and treating people how I would want to be treated. 

One began selling custom flip flops, (bought their own material with money saved), Another who was always encouraged with a camera, attempted to take pics for young people proms, birthdays etc.Then they helped me with a former biz of cleaning up HUD properties during the housing crisis on early 2000’s.Next, but not all of the details for sake of my response.

Treat the customer with respect, provide safe and desirable products,   purchased at the right price and condition, provide quality management  and anyone can be successful no matter what the product or market.