Question about Ceiling Tiles

[Alecia Loveless]

I have a unit that has a small leak in the flashing outside the ceiling. Recently with the heavy rain we have been getting a small stain appears on two of the ceiling tiles during the rain storms. We are working on finding the leak but in the meantime this tenant (who is needy and has been otherwise annoying) is making a big deal about these small stains that are about 4” inches diameter.

No water is leaking into the unit, the ceiling tiles just get a slight discoloration.

For those who have been doing this longer than me how quickly should I be getting these tiles replaced?

It’s not a matter of there being actual damage to the unit but the tenant thinks we should drop everything and replace these within 24 hours of the occurrence.

I’m of the opinion that when my contractor gets there biweekly to mow the lawn is fast enough to change them but we do pride ourselves on good customer relations.

Thanks!