As Theresa pointed out, the real point of a termination fee is to allow the tenant to break a lease early without negatively impacting your finances.

But, it is typical corporate practice for any company to build a budget for each fiscal year, and then as they are working through that budget, there will likely be some reforecasting done based on actuals and any major events that will likely impact the original budget.But more importantly, you need to make sure you are asking for the correct comparison.  

In our last conversation with him, Ryan accused one of us of "nickel-and-diming" him when we questioned the charges for tasks he had volunteered to complete outside the scope of the project, falsely stated that we had delayed the project for weeks by not signing paperwork, and refused to discuss or even acknowledge the extraordinary delay in completing the project and its impact on us.

Passive real estate investing still requires enormous amounts of due diligence and monitoring.

Hurricane Irma, to mention the latest with big impact here in SoFL), while a new condo can remain intact. 

Well @Sam McCormack, @Russell Brazil hit nail square on the head for impact in my team. 

They are unprofessional and irresponsible, this stuff impacts us as landlords and has real-world consequences.

How have they impacted your business practices and client interactions?

But on the for sale side, its a slow go and last time aruond took almost a year for it to start impacting the market. 

You will need to be proactive and take initiative in order to stand out and have a more meaningful impact.