My new Zillow account got Disabled. I am not sure why. Do you?

[Chris Utter]

I set up a rental management account on Zillow last night. Posted my rental. Got 2 interests. This morning I logged on to view the account and it was disabled. I contacted support but have not heard back.

Has anyone else had this issue?

Are there other ways I can resolve this?

[Filipe Gonçalves]

To give an update: they finally responded and unblocked my account. Still no explanation why it was disabled in the first place.

Before they even responded, I preemptively sent them the insurance policy for both homes, the warranty deeds and the closing disclosures. They just responded with this:

Thank you for providing the documentation.

You should now be able to access Zillow Rental Manager, and your tenant may now complete their payment setup.

If there's anything else we can do to assist you, please don't hesitate to reach out.

I guess for my next one I'm gonna switch over to Innago!