It reduces the quality of the property for long-term tenants, introduces risk, and could potentially make the leasing desk look bad in front of their bosses.

I'm interested in hearing your thoughts on what qualities and skills make a property manager truly stand out.

I had about the same results when I placed 20-30 calls per day, and the quality of the leads were similar: every day I would speak with 5-10 individuals and get one or two seller saying they are open to the idea of selling their house, but they would not accept anything less than the full retail value (often 125% of Zillow estimated value).

Are their listings detailed with good-quality photos?

Also crawlspace air also not that good quality if air leaks through those loose ducts.

As are reviews, photos, customer service, management, and so on and so forth.If you have a quality, well located property you can take a bad review here and there. 

For next moves - try to pick quality or high value appartments that attracts more well-off tenants. 

As your new Landlord, it is my high honor and distinct privilege to provide you exceptional management, prompt maintenance, sound hospitality, and a quality environment to call home!

They want quality information when they search for it.  

If you see yourself being in the area for a long time, the main thing to look at is the building quality over the COC returns in a spreadsheet.