I'd like some true feedback from current users as there's not a lot of review to be found online.

You can also check their reviews online at Google, Facebook, or Yelp.

They sent me a link to fix it online and still nothing and it's been months!

You can also check their reviews online at Google, Facebook, or Yelp.

I read online that apparently for WA state there's a state and national broker exam.

A good property manager can handle tenant issues and reduce your hands-on involvement.Building a Network: While you don’t currently have local connections, networking with other investors, attending real estate meetups, or joining online communities can provide valuable insights and opportunities.The next steps depend on your financing options, preferred markets, and whether you’re willing to manage tenants directly or prefer to stay hands-off.

You can probably find most of the books online like Amazon or someplace local like 1/2 priced books. 

For example, Brandon Turner was great as a podcast host that helped a lot of people and now seems like another slimy online guru who is better at promoting and fund raising than being a good operator. 

Check out other online guides available here: https://www.biggerpockets.com/guides3.

A few things I do personally for clients is: create a P&L, market to my buyers list, pre-market the property online where the target audience is, and make a plan for bookings and the booking calendar to minimize losses while up for sale and operating simultaneously.