That information seems to be very important when doing things like volume prospecting.

They don’t believe in good customer service. 

There's no reason to provide details, though I do let people know if anyone asks that we do not accept bulk up-front rent payments or anything like that because I absolutely do not want a prospective tenant to think that someone else swooped in with a bunch of cash last minute.

I suspect I have closed more and been a principal on more transactions over 40 plus years than 99% of the people on BP and I am a broker but I will still use one even off market or whatever if its a market I don't know there are customs that are not apparent to many.. 

@John Voychick I'm so sorry to hear about your experience, it really pains me to hear about people getting subpar treatment and customer service I always listen to people's experiences to make sure that I can prevent these kinds of things from happening to my clients.

I work in engagement marketing and deal with construction tradesmen all day, usually more custom type tradespersons with a lot of care and concern for their own work, which may glamorize it more than I realize.

Every little thing in the project should be in writing, even down to the door stops :-) See my tile spec sheet below ...Two problems with your post though - 1) In my experience, most problems come from the customer changing their minds constantly.

Quote from @Brandon Weis: In your opinion, as you are starting out at 0 reviews, do you think it is a must to beat the competition on price to overcome customer's hesitancy or lack of trust with no reviews?

Now you know, you need to send out 5,000 postcards to get those five deals..You will know the cost of acquiring a customer/property after all this..

My only complaints with their customer service are 1.